Other companies affected include British Airways and Boots. Advice has been issued to those affected and a dedicated phone line and email address have been set up. Read more: Driving instructor asked learner if she was single and said 'who's your daddy' 15 times, amid huge complaint riseĪer Lingus said the details compromised include employee number, title, name, date of birth, address line 1, email address, start date and end date of employment, and in the majority of cases, PPS/Social Security numbers.
All current employees and some former employees have been impacted and have been informed. Phone numbers were also not affected by the cyber attack.
But they also moved to share that no financial or bank details were compromised in the situation. It recently caused a security issue for payroll provider Zellis which informed Aer Lingus about its staff's personal information being compromised.Īer Lingus confirmed to RTE that Zellis told them it "experienced a cybersecurity incident, which has resulted in a disclosure of some of our current and former employee data". The incident has affected a number of global companies that use the MOVEit Transfer software. "We sincerely apologise for this disruption to customers’ Christmas travel plans and we aim to have them arrive at their destination as soon as possible.Around 5,000 Aer Lingus employees have had their personal information compromised in a cyber attack. "We are also working to book hotel accommodation for those customers who need to stay overnight before they depart. "The majority of passengers have had their alternative flight arrangements confirmed to them and we are working through the remainder to ensure everyone has certainty on re-accommodation arrangements. They said: "Aer Lingus teams are currently working to re-accommodate all passengers with alternative flight arrangements and are endeavouring to ensure all customers depart New York by the evening of December 25. We clearly heard the engine being turned off because it basically went silent on the right side of the plane." ResponseĪn Aer Lingus spokesperson explained in a statement to Dublin Live that a “technical issue with the aircraft" caused the flight to be cancelled. "That rocked the plane a bit and everybody was a bit shook up. Speaking to RTE, another passenger Kathryn Toolin, said that she heard five or six bangs and "the right engine was in flames for moments after each bang. "We have been told there is a recovery flight coming but have also been told there is no flight until the 26 of December!!!!!" Irish footballer Jamie Finn took to Twitter to say: "Hi Can you please help us? Our flight EI106 had to make an emergency landing and now we are stranded at JFK Airport with no update? Many passengers who were heading home to Dublin for Christmas took to social media to voice their concerns about a lack of updates from Aer Lingus about recovery flights. READ NEXT - Social Welfare Ireland: Bank holidays around Christmas will change dates for social welfare payments Recovery flights READ NEXT - Christmas opening hours for Dunnes, Tesco, Aldi, Lidl and SuperValu as Irish supermarkets confirm changes The flight was reportedly forced to make an emergency landing at the airport it flew out from after the engine went on fire, no one on board was injured during the fire or subsequent landing. The incident occurred after flight EI106 jetted out of New York's John F Kennedy International Airport on December 23, however, the flight was forced to turn back after a short period of time due to what was described as a “technical issue”. Aer Lingus has issued an apology after passengers were left stranded in New York after their flight en route to Dublin Airport was forced to turn around due to engine trouble.
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